Our policy lasts 90 days
. If 90 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned:
To complete your return, we require a receipt or proof of purchase.
- As an example, gift cards cannot be returned.
- Any item that is not in its original condition.
- Damaged items or items with missing parts for reasons not due to our error.
- Any item that is returned more than 90 days after deliver.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, we recommend that you please check your bank account once again prior to contacting us.
Then contact your credit card company, as it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to 790-17 Hannam-Dong Yongsan-Gu Seoul KR 04417.
SHIPMENT FOR RETURNS AND EXCHANGES
To return your product, you should mail your product to 790-17 Hannam-Dong #101, Yongsan-Gu Seoul KR 04417
Customers are responsible for paying their own shipping costs for returning items.
Depending on where you live, the time it may take for your exchanged product to arrive may vary.
If you are shipping an item over $75, consider using a trackable shipping service or purchasing shipping insurance. Since as a third party we cannot guarantee the receival of returned items.